Available upon request. Additional security services are available to ensure the highest level of safety and security for cruise vessels, passengers, and crewAvailable upon request. Additional security services are available to ensure the highest level of safety and security for cruise vessels, passengers, and crew.
Available in the port.
Check-in services are available at both terminal facilities.
Customs services are available inside terminal facilities.
Explosive detection devices are available at the port facility.
Available upon request. Please contact your Port Agent for assistance.
Available upon request. Please contact your Port Agent for assistance.
Compliance with the ISPS Code’s top-tier international standards guarantees robust security protocols are in place to safeguard ships and port facilities from security-related risks.
Available upon request. Please contact your Port Agent for assistance.
Advanced luggage screening processes are available, ensuring all baggage is thoroughly inspected for prohibited items and maintaining a safe and secure environment for passengers and crew members.
Coordination with the Port Authority and the Lisbon Harbour Master’s Office.
Metal detectors are available and strategically placed to detect any unauthorized metallic objects, providing an essential layer of security to safeguard passengers, crew, and port staff.
Available in a near future.
The port can provide passenger gangways upon request. The main terminal is equipped with two airbridges, offering greater convenience during the boarding process.
Our terminals are equipped with accessible facilities for passengers with reduced mobility. The Lisbon Cruise Terminal features elevators, stairs, escalators, and ramps, offering multiple options that can be adapted to respond flexibly to varying mobility demands and operational flow.
Our passenger screening services employ state-of-the-art technology and procedures to ensure that everyone boarding at the port undergoes a secure and efficient screening process.
Available in the port, coordination with the Port Authority.
Yes.
Port agency services are available.
Shipchandling services are available locally.
A variety of technical equipment is available to support ship operations, including Mobile Cranes, Bobcats with Shovels, Cherry Pickers, Manitu, Forklifts, Conveyor Belt Services, Manual Pallet Trucks and Electric Pallet Trucks. Provision Support Staff, Storage Services, Fenders Service, Pier Cleaning Service, Electric Golf Cars, Cages and Platforms. Services are available upon request.
Available upon request. For tailored assistance, please contact your Port Agent.
Available upon request. For further information, please contact your Port Agent.
Available on site. Please reach out to your Port Agent for further details.
Guest Services 
Crew Services